For orders of the products with the "Free 3-Business Day Delivery" badge, you'll get a free 3-Business Day Delivery delivery service with a tracking number in the 48 contiguous states of the USA.

* Please note: The delivery to Alaska, Hawaii, and Puerto Rico can take more than 3 business days. Please Contact Us for more details.

* * Sometimes it can take a little longer due to unforeseen circumstances.

For orders of the products with the "Free Shipping" badge, you'll get a free shipping service with a tracking number in the USA. We will usually ship your item within 1-3 business days.

The orders of the products with the "Ships from USA" badge will ship from one of our fulfillment centers in the United States. You'll NOT be charged with the import duties.

The orders of the products without the "Ships from USA" badge will ship from Japan. We will usually ship your item within 3-5 business days. Import duties, taxes, and other charges are not included in the item price. These are the buyer's responsibilities.

Currently, we can ship only to the USA. If you are outside of the United States, please contact us. 

We can NOT ship to PO boxes. Please provide us with your non-PO box address when you place an order.

These are our trusted and secure delivery partners:

If there are any questions regarding this shipping policy, you may contact us by email at info@japanese-online-store.com